Sound Sleep Beds & Mattresses Winfarthing and Diss
01953 861177
Mile Road - Winfarthing - IP22 2EZ

After Care

After Care

 If taken care of, your new bed should provide you with many years of comfortable, supportive sleep. Here is our expert advice on how to get the very best from new mattress:

Air your mattress

After its removal from the packaging, please leave your mattress uncovered in a well-ventilated room for a few hours to allow any condensation to escape. Air your mattress regularly to allow any naturally absorbed perspiration to evaporate. You will also notice that your new bed has an aroma of ‘newness’ especially with foam products, this is normal and completely harmless. This aroma will fade with time if aired regularly. It is not uncommon for this aroma of newness to last several weeks.  Pulling back the sheets and bed covers will help.

Use a suitable base
If you have purchased only a mattress, do not use it on a base for which it was not designed. The life of a mattress can be severely shortened by use of an old or unsuitable base (for example an old sprung divan base or bed springs). In many cases, could void any guarantee on the new mattress.

Protect your mattress
No mattress is completely colourfast. We recommend that you use a suitable mattress cover to protect the mattress from body moisture or other liquids. Never use your mattress without bed linen. Remember that your guarantee/warranty is void if mattresses are stained.

Getting used to your new bed

Chances are that the springs and upholstery in your old bed were not what they used to be, so your new bed may seem a little strange at first. Please allow time for your body to adjust to your new bed and for the fillings to settle.

Settlement
From the first time you use your new mattress, the area you sleep on will appear lower than the surrounding area. Please do not be concerned, this is known as settlement and is perfectly normal. To ensure even

settlement across the surface of the mattress we recommend that you turn and rotate your mattress regularly.

Do not fold or bend your mattress
When moving the mattress, please do not bend, roll or fold it, as this could distort the structure of the spring unit and void any guarantees on the mattress.

Turning
We recommend that during the first six months of use, your mattress should be turned every two weeks and then monthly thereafter. You should alternate between turning the mattress over and rotating it from top-to-tail to ensure even settlement. Use the handles fitted to the mattress to position it on the divan base. Do not allow the mattress to bang or fall against the side of the divan, as this may damage the spring system. Some assistance may be required.

No turn mattresses
Our ‘No Turn’ mattresses feature modern, robust fillings that reduce the settlement of the mattress and therefore do not need to be turned. These mattresses will usually only have one sleeping side; this will be the side with the label on it. Although it will never need to be turned over, we recommend that you rotate the mattress from top-to-tail regularly, following the instructions above, so that the mattress wears evenly.

Cleaning
Do not use detergent or chemical cleaners as many of these products may damage the fabric or stitching. Dust and fluff can be removed from your bed by using a soft brush every few months or when necessary. Stains and spillages should be soaked up with an absorbent, dry cloth. Do not ‘wet’ the mattress to clean it as this could damage the upholstery.

Divan drawers
The storage in divans have been designed primarily to hold bed linen, clothing and lightweight items. Please do not overload the drawers as excessive weight can cause them to become damaged or distorted, and overfilling them could cause the drawers to jam. For your guidance the recommended drawer weights are approximately 10-15kg in each drawer. Please ensure the weight in the drawer is evenly spread.

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Sound Sleep & Silentnight

Sound Sleep Ltd is Norfolk & Suffolk's only licensed Silentnight Sleep Centre stocking the prestigious Platinum Collection.

This means we can offer our customers exclusive access to the great bed and mattress offers that Silentnight promote.

So pop in store and try out our range of exclusive Silentnight Beds!

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